Shipping & Delivery

Where we ship

We ship across the United States. If you need delivery elsewhere, email us before ordering and we will let you know whether we can help.

Dispatch time

Orders are packed and dispatched within 1 to 2 business days. Orders placed at the weekend or on a public holiday go out on the next business day. Custom-printed items may take a little longer, and we will tell you if that applies to your order.

Delivery estimates

Standard delivery usually arrives 3 to 7 business days after dispatch. Expedited delivery, where offered at checkout, usually arrives in 2 to 3 business days. These are estimates from our carriers, not guarantees, and busy periods or weather can add a day or two.

Shipping costs

Shipping is calculated at checkout based on your address and the delivery speed you pick. You will always see the full cost before you pay.

Tracking your order

We email a tracking link as soon as your parcel ships. You can also check your order at any time on the track order page using your order number and email address.

Late, lost or damaged parcels

If tracking has not moved for 5 business days, or the parcel is marked delivered but is not with you, email support@example.com and we will open a claim with the carrier. If anything arrives damaged, send us a photo within 14 days of delivery and we will replace or refund it.

Addresses

Please check your address carefully at checkout. Once a parcel has shipped we cannot redirect it, and a re-delivery after a failed or incorrect address may be charged.

Contact

Delivery questions: support@example.com.